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Mastering MESSY Leadership

Mastering MESSY Leadership

Contributors

Jerry Connor, Lee Sears

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£24.99
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Hardcover
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Today’s leaders face a messy reality. Constant disruption, competing priorities across business and society and complex human pressures, mean their ability to inspire their teams and deliver outstanding results is becoming ever more difficult.

Mastering MESSY Leadership reveals a breakthrough approach for leading in today’s unpredictable and demanding world. Based on insights from more than 10,000 coaching conversations with talent leaders around the world, it demonstrates how a small number of extraordinary leaders rise above the overwhelm, towards a more fluid, adaptive, and human way of operating.

This book uncovers the five mindsets that enable these exceptional leaders to thrive amid complexity. MESSY leaders must:
· Find Meaning in tackling complex organizational and societal issues
· Connect Emotionally in today’s culturally rich and diverse world
· Sense the direction of current events and emerging futures
· Seize momentum and stay ahead/competitive
· Tame Your ego, so that you can empower people to step in and step up

From BTS, world leaders in the people side of strategy, and drawing on fifteen years of real-world examples, Mastering MESSY Leadership is a practical, actionable guide for anyone who wants to lead with clarity and confidence in a complex world.
Listen. Decide. Act.

Listen. Decide. Act.

Contributors

Andrew St George, Sharon Curry

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£22
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Hardcover
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We have to make decisions all the time. Our lives are full of them, from the work we choose to the amount we save for retirement, to when, where and how we replenish our energy through socializing and play. How well we make them depends on developing, practising and mastering a consistent and reliable approach.
Reaching and keeping senior positions at work depend on our ability to make good decisions all the time: more interesting and more responsible work carries the rights to make more and wider-reaching decisions. The higher up any organization, the more difficult and more influential the decisions that are made.
But were any of us taught at school, college or work how to make better decisions?

This book, by Sharon Curry and Andrew St George, provides a very simple system for making good decisions, tried and tested in a wide variety of workplaces, and under extreme conditions with clients from military to health to commercial to consultancies to international governments. The process derives from the Royal Marines and military planning, fully extended and adapted to match the challenges of everyday lives. The process is underwritten by sound psychological principles – used right, it will never let you down.
New Rules of Negotiation

New Rules of Negotiation

Contributors

Kristen Prinz

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Price
£22
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Hardcover
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Negotiation isn’t about being tough. It’s about being clear, self-aware, and true to your values.

Everyday negotiation has changed. It’s no longer a skill reserved for the boardroom or the elite. In a world where our personal and professional lives are increasingly intertwined, everyone is negotiating – at work with managers, clients, teams, and vendors, and at home with family or friends, and even with ourselves.

But when the stakes are personal, negotiation often feels vulnerable, emotional, and overwhelming. Traditional advice to remain detached, use data-driven arguments and hardball tactics no longer reflects how humans actually make decisions.

The new rules of negotiation are people-centered, emotionally aware and values-driven. Drawing on twenty years experience as employment attorney, Kristen Prinz uses real-life cases and a practical framework to help you:

Define what truly matters and separate what you want from what others expect
Understand your motivations, fears, and emotional triggers so they stop steering the negotiation.
Recognize the hidden motivations of others and use them to create influence.
Harness your natural strengths, whether quiet, emotional, assertive, analytical, or anything in between.
Adapt your strategy using timing, communication, mindset shifts, and people-focused preparation.
Transform your internal voice from a critic into a coach so you can advocate for what you want and deserve.

New Rules of Negotiation offers a modern, compassionate roadmap to negotiating with confidence, so you can get what truly matters most to you.
Innovation Ecosystems

Innovation Ecosystems

Contributors

Ilene Fischer

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£24.99
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Hardcover
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‘Ilene is the winner of the all-time WOW! Award. Ilene took my ideas at the Tom Peters Company and created a repeatable process for companies to implement. The business results produced were consistently off the charts.’
Tom Peters, author of multiple #1 New York Times bestsellers, including Thriving on Chaos and In Search of Excellence.

Why do 70% of organizational transformations fail – even with brilliant strategies and dedicated leaders?

The answer lies not in what organizations are doing, but in how they are designed to respond to disruption. In an era of relentless change characterized by digital transformation, market volatility, talent crises, and the AI revolution, traditional management approaches are becoming obsolete. The single most important leadership skill today is systems thinking.

Innovation Ecosystems introduces a revolutionary framework for thinking and acting systemically that enables organizations to harness change for competitive advantage.

Drawing on 35 years of consulting across healthcare, biotech, technology, and Fortune 500 companies, Ilene Fischer sets out nine forces reshaping every industry, and delivers a proven dynamic blueprint for embedding innovation the DNA of your organization.

Discover how to:
-Build thriving ecosystems where collaboration fuels breakthrough innovation
-Align culture, people, and technology to drive sustainable growth
-Build organizational agility while retaining operational excellence
-Ignite engagement that turns every employee into an innovator and champion for the organization
-Navigate mergers, reorganizations, and rapid scaling with confidence and strategic clarity

Developed and refined through partnerships with Peter Senge’s Innovation Associates and the Tom Peters Company, this approach gives you the practical tools to stop fighting fires one by one and start creating reinforcing feedback loops that build momentum, excitement and off-the-chart results. Lead your organization into an uncertain future with strategic readiness and purpose.
100 Things Successful Startups Do

100 Things Successful Startups Do

Contributors

Nigel Cumberland

Price and format

Price
£16.99
Format
Hardcover
Your Guide to Startup Success
Whether you dream of launching your own business or you’ve already started your entrepreneurial journey, this book is you. This is your toolkit for building your entrepreneurial skills quickly and confidently.

What separates successful entrepreneurs from the rest isn’t necessarily a groundbreaking idea or being the smartest or hardest worker in the room; it’s a combination of mindset, habits, strategies and skills that will help you overcome obstacles and thrive in your chosen business environment and marketplace.

100 Things Successful Startups Do is packed with great ideas for launching a successful venture, all carefully chosen to help you navigate whatever challenges and opportunities cross your path and give you the best chance of success as you grow your business. So whether you’re looking for guidance on writing a business plan, attracting investors, managing a growing team or staying resilient when the going gets tough, you’ll find everything you need within these pages.

Explore the habits, tools, techniques and mentality of smart startups and develop your own business style. Every chapter features a new idea to help you form the habits and mindset of a successful entrepreneur. Together, they are your springboard to success. Mixing simple explanations with activities and exercises, you’ll learn the optimal mindset and habits you need to succeed.

100 Things Successful Startups Do is your go-to resource for encouragement, advice and practical steps to help you succeed. Now it’s time to get started.

Praise for 100 THINGS SUCCESSFUL PEOPLE DO
‘Inside these pages you’ll find a powerful reminder of the many ways you can make your life – and other people’s lives – more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference’ Marshall Goldsmith Ph.D., bestselling author of TRIGGERS
Simplify

Simplify

Contributors

Jim VandeHei, Mike Allen, Roy Schwartz, Jonathan Todd Ross, Jim VandeHei, Mike Allen, Roy Schwartz

Price and format

Price
£24.99
Format
Audiobook Downloadable
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With AI upending work and life, the bestselling authors of Smart Brevity offer a one-stop survival guide to dramatically improving your life, work and happiness.

* Toxic complexity clogs our meetings, inboxes, calendars – even in our daily habits. We can do so much more, but first we need to do less.

* Simplify shows you how. It’s a step-by-step playbook for spending most of your time doing things that make you feel and perform better.

This urgent manual lets you take control of what is essential in a world where AI might simplify you out of a job. Maximize success by simplifying every aspect of your life. Ruthlessly distill what really matters to you, then clear the space to focus on what you do best.

* Simplify will help anyone thrive, from interns to CEOs.

The authors draw on lessons from founding two hot startups – Axios and Politico – and their years of experience advising Fortune 500 companies. Simplify is packed with advice from some of the world’s most successful people – your handbook for eliminating dreary distractions… so you can focus on what matters.
The Promises of Giants

The Promises of Giants

Contributors

John Amaechi

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£12.99
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Paperback
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“THIS IS ONE OF THE MOST POWERFUL BOOKS EVER WRITTEN ABOUT LEADERSHIP.” Adam Grant, #1 New York Times bestselling author of THINK AGAIN and host of the TED podcast WorkLife

*** THE SUNDAY TIMES BESTSELLER ***
*** PORCHLIGHT AWARDS: BEST LEADERSHIP & STRATEGY BOOK ***

We have never needed people with the skill and will to collaborate to create a better world more than now. We need people who are willing to fill the leadership void. People who will embrace the influence they have. People who believe in improving society and workplace culture – not only because it makes life better, but because it is proven to yield positive results. We need more leaders.

READERS LOVE THE PROMISES OF GIANTS:
⭐⭐⭐⭐⭐ “A truly outstanding book”

⭐⭐⭐⭐⭐ “An absolutely wonderful book”

⭐⭐⭐⭐⭐ I have no words that would adequately express my gratitude to John Amaechi OBE for writing such an amazing book”

The Promises of Giants is for anyone who aspires to make a difference. Over fourteen promises, it intertwines personal anecdotes with the latest research to provide practical, proven tips and strategies to empower you to maximize your own potential and inspire others. It is a how-to guide for winning, rooted in the belief that the most unlikely of people, in the most improbable of circumstances, can become extraordinary.
7 Lessons in Managing Difficult People

7 Lessons in Managing Difficult People

Contributors

David Cotton

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£10.99
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Paperback
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A SHORT COURSE IN BETTER PEOPLE MANAGEMENT.
7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you’ll discover the insider secrets you need to know in order to successfully manage difficult people.

* Lesson 1: Understanding and preventing difficult behaviour
* Lesson 2: Developing your skills for managing difficult people
* Lesson 3: More advanced skills for managing difficult people
* Lesson 4: Managing specific types of difficult behaviour
* Lesson 5: Feedback that works and critical converstions
* Lesson 6: Managing conflict
* Lesson 7: Getting support and escalating issues

Explore the main themes and ideas of managing difficult people, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Managing Difficult People is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Marketing

7 Lessons in Marketing

Contributors

Eric Davies

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£10.99
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Paperback
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A SHORT COURSE IN MARKETING BASICS.
7 Lessons in Marketing is a quick course in the skills of successful marketing, giving you everything you need to know in just seven short chapters. From customers, marketing research and strategic marketing techniques such as the Boston Box and Michael Porter’s Three Generic Strategies, to the marketing mix of product, price, place and promotion, you’ll discover how to identify and meet customers’ needs better than the competition.

* Lesson 1: What is marketing?
* Lesson 2: Marketing and the customer
* Lesson 3: Marketing information and marketing research
* Lesson 4: Strategic marketing
* Lesson 5: The marketing mix – product and price
* Lesson 6: The marketing mix – place
* Lesson 7: The marketing mix – promotion

Explore the main themes and ideas in marketing, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Marketing is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Successful Meetings

7 Lessons in Successful Meetings

Contributors

David Cotton

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£10.99
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Paperback
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A SHORT COURSE IN MEETING BASICS.
7 Lessons in Successful Meetings is a quick course in holding successful business meetings, giving you everything you need to know in just seven short chapters. From preparation and participation to chairing and follow-up, you’ll discover the insider secrets you need to know in order to make your meeting a success.

* Lesson 1: Why meetings?
* Lesson 2: Preparing for a meeting
* Lesson 3: Participating in a meeting
* Lesson 4: Chairing a meeting
* Lesson 5: Virtual and other types of meeting
* Lesson 6: After the meeting
* Lesson 7: The perfect meeting

Explore the main themes and ideas in running successful meetings, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Successful Meetings is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Understanding and Interpreting Accounts

7 Lessons in Understanding and Interpreting Accounts

Contributors

Roger Mason, Roger Mason Ltd

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£10.99
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Paperback
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A SHORT COURSE IN FINANCIAL STATEMENT BASICS.
7 Lessons in Understanding and Interpreting Accounts is a quick course in finance basics, giving you everything you need to know in just seven short chapters. From the profit and loss account and the balance sheet through to using ratios and cash flow statements, it will help you deal confidently with questions such as ‘Is our customer in trouble?’, ‘Are we going to be paid?’ and ‘Why are profits down?’

* Lesson 1: The right approach
* Lesson 2: An introduction to accounts
* Lesson 3: The profit and loss account or income statement
* Lesson 4: The balance sheet or statement of financial position
* Lesson 5: Using ratios to interpret accounts
* Lesson 6: Cash flow statement and group accounts
* Lesson 7: The reports

Explore the main themes and ideas in financial reporting, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Understanding and Interpreting Accounts is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
Young Money

Young Money

Contributors

Jack Raines

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£22
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Hardcover
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From the creator of the hit newsletter Young Money, a guide for for Gen Z professionals fed up with the traditional career path and ready to rethink your relationship with money, work, and what it means to live well.

Jack Raines did everything right: got the grades, got the job, climbed the ladder. But somewhere between the meetings and the monthly salary, a question crept in – is this it? What once looked like success started to feel like a trap. So he did the unthinkable: he walked away and decided to do it all differently.

Young Money exposes the trap so many twenty-somethings fall into – chasing status, salary and stability without stopping to ask: is this what I actually want? Is this how I want to spend my time? Young Money lays out a bold new manifesto for life and money:

* Time is your most valuable currency.
* Every penny you earn reflects the hours you traded to earn it.
* Real wealth means buying freedom, not flexing status.

With humour and honesty, Young Money is the essential playbook for anyone starting to think about their career – and anyone ready to do it differently.
Brain First Business

Brain First Business

Contributors

Amanda Perry

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£16.99
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Paperback
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‘HONEST, PRACTICAL, AND DEEPLY EMPOWERING’ Gino Wickman, Author of Traction & Shine, Creator of EOS®

As an entrepreneur with ADHD, some of your traits like creativity, hyperfocus, and risk-taking are rocket fuel for starting a business. Others, like trouble with attention to detail and time management can make running it feel impossibly overwhelming. Traditional business advice, designed for neurotypical brains, often leaves you stressed, doubting yourself, and on the road to burnout.

That’s why serial entrepreneur and ADHDer Amanda Perry wrote BRAIN FIRST BUSINESS a groundbreaking guide that rewrites the rules of entrepreneurship for you and your neurodivergent brain. Using her Brain First method, she blends lived experience with neuroscience to show you how to reach your goals without sacrificing your sanity. By learning how ADHD shows up in your business and adopting proven strategies that play to your strengths, you’ll redesign your approach in a way that works with your brain, not against it and unlock a sustainable path to a profitable business.
The AI-Driven Leader

The AI-Driven Leader

Contributors

Geoff Woods

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£22
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Hardcover
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The difference between growing your business and going out of business is your ability to think strategically.

The problem is, most leaders are stuck in the operational weeds, struggling to find the time to make better strategic decisions. This challenge is only heightened by the rise of AI. While you know AI is the future, current demands leave you with no time to explore its benefits. Meanwhile, your competition is gaining an edge by integrating AI. The time to act is now.

In The AI-Driven Leader, you’ll learn how to:
· Escape operational overwhelm and lead with strategic clarity
· Collapse the time it takes to turn data into decisions
· Transform your decision-making with AI for strategic advantage
· 10x the impact of every employee
· Apply real-world examples and prompts to get immediate results

You know AI matters, but you’re not using it to transform how you think, make decisions, and lead. Your company can adopt AI now and see immediate returns. The AI-Driven Leader provides clear guidance on where to begin, helping you achieve rapid results. With this book, you’ll learn how to harness AI as your strategic Thought Partner, enabling you to grow your business, outpace the competition, and get more done in less time.
The Power of Pull

The Power of Pull

Contributors

Rob Snyder

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£18.99
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Paperback
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How to harness customer demand to fuel your business growth

Rob Snyder followed all the traditional advice for launching a startup. He did his research, ran experiments, raised millions in venture capital, but his company struggled to get off the ground. It wasn’t until he left the standard playbooks behind that he was able to quickly scale to millions of dollars in revenue. Now he’s a successful serial entrepreneur whose advice has helped hundreds of business owners get unstuck and start scaling.

In The Power of Pull, Snyder strips business down to one counterintuitive principle: Customer demand is all that matters. When business owners find real demand, they stop pushing their product onto an indifferent market, and instead customers pull the product out of their hands.

Demand first, everything else later

And demand isn’t ‘people who want our product’. Its’ what customers urgently want to accomplish in their own lives – right now. A promotion? Better health? Fulfilling relationships? When your solution fits that priority better than the alternatives, customers buy naturally. If it doesn’t, no amount of persuasion or advertising will create traction.

Including the practical PULL framework, showing how to identify genuine demand, and examples from companies like Basecamp, HubSpot and Tesla, this book gives founders a clear path to faster growth – without the guesswork.
Superteams

Superteams

Contributors

Ron Friedman

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£18.99
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Paperback
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‘It’s a rare read that introduces fresh ideas about how to make groups more than the sum of their parts.’ ADAM GRANT, #1 New York Times bestselling author of Think Again

‘The world needs this book.’ DANIEL COYLE, New York Times bestselling author of The Culture Code

The ultimate playbook for building high-performing teams, packed with counterintuitive insights, surprising science, and real-world lessons from the most comprehensive study of elite groups ever conducted.

What do the best teams do differently? To find out, award-winning social psychologist Ron Friedman surveyed thousands of teams and pinpointed the precise habits that separate the best from the rest. The results upend everything we think we know about teamwork. It turns out that the most successful teams aren’t the ones that collaborate most, get along best, or put in the longest hours. What really sets them apart is the way they manage their energy and attention, bring out the best in one another, and keep improving over time.

Blending eye-opening discoveries with unforgettable stories, Superteams takes you inside the writers’ room of Succession and Bridgerton, the recording studio of ABBA and Fleetwood Mac, the kitchens of Michelin-starred restaurants, the laboratories of Nobel Prize-winning scientists, the locker rooms of NBA and NFL teams, and the boardrooms of the world’s most innovative companies.

You will learn:
-A simple rule that instantly cuts meeting time in half
-How the best teams make focus easier, not harder
-The one question that makes team decisions up to 30% smarter
-The only office perk that improves performance (spoiler: it’s not coffee)
-How personal productivity hacks make teamwork harder
-Why feeling like the smartest person in the room is a red flag
-Why top performers care more about disappointing their peers than their boss
-How the best teams avoid burnout without working fewer hours
-The science of truly restorative breaks, evenings, and holidays
-How to build a team that keeps getting better (even when you’re not in charge)

Smart, insightful, and relentlessly practical, this is your science-backed guide to turning your team into a Superteam.
7 Lessons in Persuasion and Influence

7 Lessons in Persuasion and Influence

Contributors

Di McLanachan

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Price
£10.99
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Paperback
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A SHORT COURSE IN PERSUASION AND INFLUENCE BASICS.
7 Lessons in Persuasion and Influence is a quick course in persuasiveness, giving you everything you need to know in just seven short chapters. From understanding how people make decisions to increasing your authority and building rapport, you’ll rapidly develop the ability to influence others.

* Lesson 1: What is influence?
* Lesson 2: Conveying the right image
* Lesson 3: Becoming a voice of authority
* Lesson 4: Speaking the language of influence
* Lesson 5: Filtered thinking
* Lesson 6: Flexible influencing
* Lesson 7: Proven persuasion techniques

Explore the main themes and ideas in persuasion and influence, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Persuasion and Influence is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Strategy

7 Lessons in Strategy

Contributors

Stephen Berry

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Price
£10.99
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Paperback
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A SHORT COURSE IN BUSINESS STRATEGY BASICS.
7 Lessons in Strategy is a quick course in acquiring vital strategic thinking skills giving you everything you need to know in just seven short chapters. From unpacking the myths of strategy and exploring the varying meanings people put to the word, to a closer examination of internal strategy, marketing strategy, brand strategy and competitive strategy, you’ll explore failures and successes and build a platform for developing your own strategic thinking skills.

* Lesson 1: Understand what strategy is and what it isn’t
* Lesson 2: Understand what drives strategy and what strategy drives
* Lesson 3: Understand internal strategy
* Lesson 4: Understand marketing strategy
* Lesson 5: Understand brand strategy
* Lesson 6: Understand competitive strategy
* Lesson 7: Keep strategy going

Explore the main themes and ideas in strategy, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Strategy is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Bookkeeping and Accounting

7 Lessons in Bookkeeping and Accounting

Contributors

Roger Mason, Roger Mason Ltd

Price and format

Price
£10.99
Format
Paperback
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A SHORT COURSE IN BOOKKEEPING BASICS.
7 Lessons in Bookkeeping and Accounting is a quick course in understanding finace, giving you everything you need to know in just seven short chapters. From basic finance principles to different types of account and ledger, you’ll learn to deal confidently with questions such as “Why does every bookkeeping entry have two sides?” and “What is the accountant talking about?”.

* Lesson 1: The basic principles of bookkeeping
* Lesson 2: Different types of account and ledger
* Lesson 3: More aspects of bookkeeping
* Lesson 4: Preparation for the accounts
* Lesson 5: The profit and loss account
* Lesson 6: The balance sheet
* Lesson 7: Understanding published accounts

Explore the main themes and ideas in accounting, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Bookkeeping and Accounting is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Customer Care

7 Lessons in Customer Care

Contributors

Di McLanachan

Price and format

Price
£10.99
Format
Paperback
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A SHORT COURSE IN CUSTOMER CARE BASICS.
7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need to know in just seven short chapters. From interacting with customers to communication excellence, you’ll discover how closely allied customer care is to marketing and how to manage the messages your organisation is sending out to the world.

* Lesson 1: Customer care is more than just saying ‘Have a nice day’
* Lesson 2: How do you measure up?
* Lesson 3: How do your customers think you measure up?
* Lesson 4: Deliver more than your customers expect
* Lesson 5: Excellence in communication
* Lesson 6: Attitude is everything
* Lesson 7: Plan to excel

Explore the main themes and ideas in customer care, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Customer Care is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Time Management

7 Lessons in Time Management

Contributors

Robert Ashton

Price and format

Price
£10.99
Format
Paperback
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A SHORT COURSE IN TIME MANAGEMENT BASICS.
7 Lessons in Time Management is a quick course in managing your time effectively and getting things done giving you everything you need to know in just seven short chapters. From understanding how you work best, learning to say ‘no’ and simplifying your desktop, to effective scheduling, prioritization and delegation, you’ll soon be on track to clear your desk by the end of the day.

* Lesson 1: It all starts with you
* Lesson 2: Understanding your job
* Lesson 3: Organizing your workspace
* Lesson 4: Managing your workload
* Lesson 5: Coping with your colleagues
* Lesson 6: Communicating effectively to save time
* Lesson 7: Time management favourites

Explore the main themes and ideas in time management, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Time Management is your fastest route to success.

ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
The Brain Instruction Manual for Leaders

The Brain Instruction Manual for Leaders

Contributors

Bruna De Palo

Price and format

Price
£20
Format
Hardcover
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Why do you need a brain instruction manual?

You know what good leadership looks like. You’ve learned the models, tools, and techniques. And yet, under pressure, everything slips: conversations derail, tension builds, people resist. You fall back into old patterns, even when you know better. Why?

Because most leadership advice focuses on behaviour, without explaining what’s actually driving it.

This book gives you that missing piece.

First, you’ll understand how the brain works, cutting through the myths. Then, how to use it to solve real leadership challenges.

It translates modern neuroscience into clear, practical insight you can use immediately. Instead of remembering techniques, you understand what’s happening and know how to respond.

You will learn to:
· Shape the conditions where people perform at their best
· Master your energy, not just your time
· Bridge generational and cultural gaps, turning friction into advantage
· Handle difficult conversations without the emotional hangover
· Apply small, practical shifts that work in real life, at work and at home

Through real stories, brain-based insights, and pressure-tested tools, you’ll understand what’s driving behaviour.

Then use it. That’s the advantage nobody told you about.
The Next China is Still China

The Next China is Still China

Contributors

Joe Ngai, Nick Leung

Price and format

Price
£25
Format
Hardcover
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Both a revelatory, insight-filled playbook for doing business in China and a probing look at why the country, despite the challenges it faces, still possesses unrivaled prospects for growth and entrepreneurial opportunity-by two leaders who, over the course of decades, have taken turns helming McKinsey’s China-based management consulting.

In just forty years, China has transformed from a closed economy into a global powerhouse. Riding the tailwinds of its massive labor supply, aggressive infrastructure investment, and ingrained work ethic, the nation became a haven of opportunity. However, more recently, shifting demographics, less torrid growth, and an increasingly complex geopolitical environment have caused some to wonder: Where lies the next China? The authors of this book have a bold and unequivocal answer: the next China is still China.

There is no substitute for the Chinese market. China accounts for a staggering 30% of global manufacturing and 18% of global GDP, surpassing the European Union and trailing only the United States. With nearly five million STEM graduates each year (more than the total number of US degree graduates across all fields!), China is well-positioned in an era of technological automation, artificial intelligence, and data-powered innovation. However, the strategies that once propelled businesses to success in China are no longer sufficient. A new playbook is needed.

The Next China Is Still China will answer a range of provocative questions, including:
* Will China with its aging population fall into a Japan-style stagnation, or can it maintain its superpower trajectory?
* What is exciting about the country’s vaunted “China speed,” and how can multinationals continue leveraging it for outsized profits?
* What is the key to pleasing China’s “hyper-switching” consumers who have little brand loyalty?
* Amid rising nationalism and geopolitical risk, should global firms rethink their China presence or, instead, double down?
* As America’s tech giants make massive investment in AI, can China’s fast-adapting innovation ecosystem keep up?

The Next China Is Still China upends conventional wisdom, providing fresh actionable strategies for winning in the years ahead.
The Trouble With Europe

The Trouble With Europe

Contributors

Roger Bootle

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£18.99
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Paperback
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‘I recommend our diplomats and ministers read this book: it will provide them with an intellectual backbone. On the big calls [Bootle] has a spectacularly good record.’ The Sunday Times

‘Bootle is right on every count.’The Guardian

The Extensively Revised 5th Edition of this Highly Acclaimed Book for the 10th Anniversary of the Brexit Vote

Europe is facing an existential challenge – with a spiralling political, economic and security crisis, amidst geopolitical fracturing on a global scale. The threats facing Europe could hardly be more serious as we live through the most dangerous time in decades. Political turmoil in France and Germany – two of Europe’s largest economies – have only heightened Europe’s economic problems in the face of intensifying competition with the US, and the volatility of the Russia-Ukraine war.

Against this backdrop, The Trouble with Europe delivers a timely, extensive assessment of where Europe stands – and where it may be heading next.

In this newly updated edition, leading economist and Telegraph columnist Roger Bootle, who has long maintained that the EU isn’t working, argues that it must reform if it is to thrive. Published to mark ten years since the UK’s Brexit referendum, the book provides a clear-eyed evaluation of Brexit’s gains and losses, asking why the benefits have fallen short of expectations and where real opportunities still lie.

Bootle combines sharp economic analysis with political insight, examining the EU’s history, purpose and structural flaws. He explores the future of the Euro, the economic pressures facing member states, and the growing tensions between national sovereignty and deeper integration as many European leaders are being forced to choose between climate, economic and foreign policy goals. With coverage of the Russia-Ukraine war and its implications for the EU, and the tensions in Poland and Hungary, this edition brings the debate fully up to date.

Crucially, the book looks forward. Can the EU reform itself? Is ‘more Europe’ the answer? What are the consequences of an EU break up? And could a looser, concentric-circle model offer a new path, including a role for the UK?

Provocative, authoritative and essential reading, The Trouble with Europe is indispensable for anyone who wants to understand Europe’s future – and Britain’s place within it.
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